BLACK FRIDAY SALE- Code BLACK10 for Flat10% on purchases above Rs 30,000, Code BLACK15 for Flat 15% for purchases above Rs 50,000 & BLACK20 for purchases above Rs 70,000

Niaj believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on Niaj?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

–     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

–    If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy:

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer within 2-3 working days. Let us know & we’ll help you regarding the same

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.